Some of the largest organizations in the world use BigPanda’s AIOps Event Correlation and Automation platform, and it processes 30 billion events each year. Root Cause Changes. Enterprise Cloud Platform. Solutions. Unified Analytics. Real-time Topology Mesh. Incident 360 Console. Root Cause Changes. Real-time Topology Mesh. Incident 360 Console. Real-time Topology Mesh. Streib previously developed her tech sales expertise at Datadog where she worked for four years, rising from a sales development representative to a senior account executive. Root Cause Changes. Product Releases. (Fig. Unified Analytics. Automatic Incident Triage. Unified Analytics. Real-time Topology Mesh. , the leader in Incident Intelligence and Automation powered by AIOps, today announced new Data Engineering capabilities that empowers enterprise DevOps and ITOps teams to unlock the full value of their monitoring and observability tools and get started on their AIOps journey. Per Chernock, BigPanda’s first impact came in the way our platform combines sources of IT information. Real-time Topology Mesh. Unified Analytics. Real-time Topology Mesh. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. Unified Analytics. Automatic Incident Triage. BigPanda’s customers aren’t just working in microcosms. Real-Time Topology Mesh capability renders a visual representation of the relationships between the alert tags of an incident. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Keeping these two systems separate from each. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. Automatic Incident Triage. Includes ready-to-use ITOps reports and dashboards and provides end-to-end insights into health trends and ITOps KPIs. Having too many people around can be equally problematic. Product Releases. Using a CMDB like ServiceNow’s is an ITIL best practice and enables IT teams to manage the relationships between configuration items (CI), maintain asset. Incident 360 Console. The incident management process involves five steps. BigPanda’s Alert Intelligence service ingested and filtered 25M Zayo events in three months, reducing them by 90% to 2. Incident 360 Console. Automatic Incident Triage. Incident 360 Console. Incident 360 Console. In order to reduce disruptions, an incident commander needs to protect the integrity of the resolution effort by keeping people from asking the wrong questions at the wrong time. Enterprise Cloud Platform. org, an online community for customer education professionals. Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services. Real-time Topology Mesh. New Capability Automatically Delivers Clear Incident. In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and. Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for. Product Releases. Incident 360 Console. Solutions. Real-time Topology Mesh. Unified Analytics. BigPanda University was selected as a finalist for the Awesomeness in Customer Education (ACE) awards presented by CustomerEducation. BigPanda’s Autonomous Operations platform does just that. Enterprise Cloud Platform. Contact Info: info@bigpanda. Incident 360 Console. Root Cause Changes. BigPanda was architected from the ground-up to provide consistent visibility across all generations of infrastructure, including mainframes, bare-metal servers, private & public clouds, containers and serverless, by letting you easily integrate with all of your monitoring. It’s event storms. Product Releases. First – improved NOC. BigPanda for ITOps pros. Incident 360 Console. Incident 360 Console. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Hybrid cloud. Real-time Topology Mesh. Product Releases. Automatic Incident Triage. The BigPanda and Ansible® integration presents a holistic solution to the challenges faced by IT organizations in their quest for automation. Root Cause Changes. Product Releases. Step 2: Concentrate on your sphere of influence. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. Root Cause Changes. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and incident workflows. Solutions. Enterprise Cloud Platform. Unified Analytics. Root Cause Changes. Enterprise Cloud Platform. Check out the full session. Unified Analytics. By turning 20 alerts into 1 incident, BigPanda reduced alert noise by 95% in this one instance, and it didn’t rely on a CMDB to do it! Enrichment – a more powerful example. Unified Analytics. Unified Analytics. Incident 360 Console. This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Enterprise Cloud Platform. BigPanda’s Workflow Automation service leverages automated notifications and ticketing to accelerate incident investigation and resolution. Root Cause Changes. Easy incident management - Solve problems quickly by triaging and remediating incidents within the BigPanda UI. Root Cause Changes. Root Cause Changes. Product Releases. Unified Analytics. In short, MTBF is a vital incident metric. Product Releases. Unified Analytics. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Automated RCA is the process of using automation to investigate incident root causes in real time using AI/ML. Root Cause Changes. Autodesk deploys BigPanda to deliver effective IT Incident Management. Real-time Topology Mesh. BigPanda Autonomous Operations Platform . and thereby enabling easier and faster incident resolution. Unified Analytics. Enterprise Cloud Platform. Real-time Topology Mesh. Root Cause Changes. Automatic Incident Triage. Incident 360 Console. BigPanda, for example, normalizes information from fragmented monitoring tools into a common data model, so that alert correlation can start as soon as. Root Cause Changes. Incident 360 Console. Product Releases. At BigPanda we understand the importance of. Automatic Incident Triage. Select the Pencil edit icon, or Edit Incident Tag to open the tag editor. Field CTO at BigPanda, to find out. Connecting New Relic. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. Product Releases. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. Unified Analytics. To see the full 2023 product roadmap, reach out to your customer service agent (CSA) to. Streib joined BigPanda in August 2022. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Enterprise Cloud Platform. Enterprise Cloud Platform. Securing organizational commitment enhances the quality of alerts and incident response. BigPanda for C-suite. Automatic Incident Triage allows Ops teams to handle higher volumes of actionable incidents themselves, without having to escalate as frequently. Real-time Topology Mesh. Embrace. Automatic Incident Triage. by Amy Brennen | Oct 5, 2023. Incident 360 Console. Enterprise Cloud Platform. Product Releases. Incident 360 Console. Product Releases. Automatic Incident Triage. Automatic enrichment - Set up criteria to automatically enrich incidents with additional contextual information via tags. Improved correlation and alert noise suppression. 7, 2023 — BigPanda, Inc. Automatic Incident Triage. In the world of IT, there are two main approaches to managing changes—the information technology infrastructure library (ITIL) and continuous integration and continuous delivery/deployment (CI/CD). Root Cause Changes. Moreover, it streamlines incident response with automatic incident triage, bi-directional ticketing, and notifications. – Viewing the runbook link (if present) and associated notes. Learn more. The influence of incident triage on the length of MTTR is often underestimated. Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Unified Analytics. Contact Info:. Root Cause Changes. BigPanda’s Area Vice President of Value and Adoption, Craig Ferrara, says the importance of data hygiene—putting good data in to get good data out—is the core of alert. Real-time Topology Mesh. Real-time Topology Mesh. Product Releases. The CODiE Awards recognize the. A CI/CD pipeline is a set of automated processes that enables software developers to quickly build, test and deploy code changes. Incident 360 Console. Root Cause Changes. Incident 360 Console. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. Enterprise Cloud Platform. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. Product. BigPanda’s Take: Algorithmic Service Operations solutions can serve as a single-source-of-truth repository to capture all relevant human and machine data associated with IT events, including major incidents, beyond in-the-moment process automation. Why BigPanda? Read Overview. In contrast, ServiceNow IT Operations (ITOM) focuses on managing and optimizing the IT. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest. Incident 360 Console. Unified Analytics. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Product Releases. Automatic Incident Triage. We’re thrilled CustomerEducation. Product. Real-time Topology Mesh. SaaS-native platform provides built-in scaling, seamless updates, high availability, and. With alert enrichment and correlation, BigPanda brings incident details together into a single pane, making it easier for teams to quickly analyze tech stack impact and identify potential causes. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is accessible. Unified Analytics. Product Releases. Incident 360 Console. SAN FRANCISCO, Aug. It’s simple – lower MTTR equals better service. Enterprise Cloud Platform. Product Releases. Sanjay is a visionary. Real-time Topology Mesh. Product Releases. Real-time Topology Mesh. Incident 360 Console. Solutions. Real-time Topology Mesh. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. Unified Analytics. Incident 360 Console. Root Cause Changes. Real-time Topology Mesh. Real-time Topology Mesh. Incident 360 Console. Solutions . Incident 360 Console. Product Releases. Event triage: AIOps platforms enhance incidents with business and operational context, enabling rapid triage. Former Snowflake Sales VP to Lead the Company’s Global Go-to-Market Functions. Root Cause Changes. Enterprise Cloud Platform. Enterprise Cloud Platform. BigPanda can ingest alerts from any monitoring source your organization uses—now and in the future—and enrich them with topology data that provides valuable contextual information. 0%), and UX designers (2. Real-time Topology Mesh. Add its developer-friendly nature with its explainability, and you have a truly unique product. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda’s AIOps platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Automatic Incident Triage. Root Cause Changes. BigPanda for C-suite. Solutions. Automatic Incident Triage. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. First Response. Automatic Incident Triage. 2 and 3 from 8:00 a. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065New Product Releases Include Unified Search, Incident Dashboards and Enhanced Integrations with Atlassian JIRA Software, Splunk and Datadog. Open and extensible BigPanda’s Open Integration Hub brings together monitoring, change, topology, CMDB, service maps and trace information into a central hub to give you. Automatic Incident Triage. Unified Analytics. Automatic Incident Triage. Enterprise Cloud Platform. BigPanda AIOps Can Help. Product Releases. Learn more about Automatic Incident Tags. this makes incident response faster and easier. Their job is to essentially stop the bleeding of revenue and costs. Moderated by BigPanda CRO Bryan Dell, the keynote session featured Ben Narramore, Sr Manager of the Playstation Network, who discussed the inner workings of. Unified Analytics. See incidents more clearly. Perhaps you and your IT team are struggling with constantly buying. Enterprise Cloud Platform. Enterprise Cloud Platform. Root Cause Changes. Autodesk uses BigPanda’s Event Enrichment Engine to accelerate their IT Ops. Incident 360 Console. Product Releases. If there’s an incident whose cause is undetermined, BigPanda can help determine the root cause. Enterprise Cloud Platform. Currently, we have more than 50 easy-to-use integrations to. Securing organizational commitment enhances the quality of alerts and incident response. Incident 360 Console. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability. It’s chaos. Automatic Incident Triage. , provider of the first Event Correlation and Automation platform powered by AIOps, and online incident management academy Blackrock 3. Embracing the Change. Incident 360 Console. Product Releases. Real-time Topology Mesh. Enterprise Cloud Platform. Real-time Topology Mesh. Why BigPanda? Read Overview. Incident 360 Console. Product. Incident 360 Console. Reduce costs. Incident 360 Console. Root Cause Changes. Implementing Machine Learning (ML) and AI in IT operations, commonly known as AIOps, can help by quickly processing large datasets and uncovering insights hidden from the human eye. Unified Analytics. Root Cause Changes. 2023 Trend: Using automation to improve efficiency. – Viewing the runbook link (if present) and associated notes. BigPanda’s Open Integration Hub offers a broad set of out-of-the-box connectors and powerful REST APIs so teams can bring all their monitoring, change and topology data into one place in real-time, for unified intelligence that is more valuable than the sum of its parts. Product Releases. Root Cause Changes. In the right pane, the tag details will include a list of any previously configured automatic enrichment. Real-time Topology Mesh. BigPanda streamlines incident response with automatic incident triage, bi-directional ticketing, notifications and creation of war rooms. m. by Joel McKelvey | Aug 3, 2023. Unified Analytics. Incident 360 Console. Enterprise Cloud Platform. Automatic Incident Triage. Hybrid cloud. Real-time Topology Mesh. Real-time Topology Mesh. Incident 360 Console. Incident 360 Console. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065The bulk of the $210m in venture funding that we raised in 2022 is being invested in product innovation, furthering the BigPanda use of AI to enable autonomous IT operations. BigPanda facilitates this by using its proprietary Open Box Machine Learning technology to automate different aspects of the incident. ” There is no better way to describe our partnership with. Real-time Topology Mesh. Contact Info: info@bigpanda. Unified Analytics. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. Incident 360 Console. Root Cause Changes. Enterprise Cloud Platform. Product Releases. Keeping these two systems separate from each. Incident 360 Console. Root Cause Changes. by Anirban Chatterjee | Dec 2, 2021. Root Cause Changes. Automatic Incident Triage. Using the cost of an outage as an. , a provider of Event Correlation and Automation solutions powered by AIOps, is releasing Automatic Incident Triage, a new platform component. Real-time Topology Mesh. Magazine’s annual Best. Annual Customer Festival Offers Stories of How BigPanda’s Industry-Leading AIOps Solution Helps Organizations Modernize IT Operations . In the meantime, BigPanda will continue to focus on automation and optimization for real-time predictions. Most recently, Mohan led Product. BigPanda has. We at BigPanda are proud to share that Gartner has selected BigPanda as a "Cool Vendor" in Availability and Performance category. ”. This includes detection, triage, and routing of incidents—with the ultimate goal of reducing the need for human intervention. Product Releases. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. Real-time Topology Mesh. Incident 360 Console. Custom Dashboards – Compose contextually-rich dashboards outside BigPanda by using Incident Search API data into a data visualization tool of their choice to communicate the. Why BigPanda? Read Overview. BigPanda provides multiple tools to isolate the IT incident’s root cause quickly. Unified Analytics. PT each day. Event at Shoreditch Treehouse to Feature Refreshments, Networking and Presentations by BigPanda Experts. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065Phase 1: Compress and Distill. Securing organizational commitment enhances the quality of alerts and incident response. Simplifying and automating it can significantly improve IT Ops across the board. Automatic Incident Triage. Root Cause Changes. First, it allows your ITOps and NOC teams to create custom incident tags in BigPanda that capture business context and business metrics. Automatic Incident Triage. Root Cause Changes. Enterprise Cloud Platform. Enterprise Cloud Platform. Product Releases. Solutions. Product Releases. Enterprise Cloud Platform. ”. Product Releases. Product. Root cause analysis. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. Unified Analytics. Real-time Topology Mesh. Automatic Incident Triage. Real-time Topology Mesh. 1. Unified Analytics. Using AIOps together with observability is the solution for fast-moving IT landscapes. Incident 360 Console. BigPanda AIOps Can Help. Solutions . Root Cause Changes. Real-time Topology Mesh. Enterprise Cloud Platform. Solutions. Enterprise Cloud Platform. Automatic Incident Triage. Enterprise Cloud Platform. 12, 2022 — BigPanda, Inc.